Return Policy
At FabFrame, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return policy. Please read the following guidelines to ensure that your return is processed smoothly:
30-Day Return Policy:
- -You may return your item(s) within 30 days from the date of purchase for a full refund or exchange.
- -All returned items must be in their original condition, unused, and with the original packaging intact.
How to Initiate a Return:
- 1.Contact our customer service team at [email protected] to request a return authorization (RA) number.
- 2.Include the RA number on the outside of the package and send the item(s) back to us.
Refund Process:
- -Once we receive your returned item(s), we will inspect them and process your refund within 7-10 business days.
- -Refunds will be issued to the original payment method used for the purchase.
Exchanges:
- -If you wish to exchange your item(s) for a different size or color, please indicate this in your return request.
- -Exchanges are subject to availability. If the requested item is not available, we will issue a refund.
Non-Returnable Items:
- -Some items are not eligible for return, including gift cards, downloadable software, and personalized/customized items.
Damaged or Defective Items:
- -If your item is damaged or defective upon receipt, please contact us immediately for assistance.
Contact Us
If you have any questions about our return policy, please contact our customer service team at info@fabframe.in
Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received is damaged or defective.
